Kaiser Permanente has been a customer of Tray’s for nearly 20 years. In spring 2020, Tray produced and installed banners at 35 of Kaiser’s medical facilities across Maryland, Virginia, and DC, acknowledging the heroic efforts of their medical front line employees. No two facilities are alike, which presented unique challenges specific to each facility – different substrates, sizes, installation requirements and techniques, etc. The pre-planning that came along with the pre-installation site visits helped eliminate most unknowns and last-minute changes. Tray was able to manage any installation day facility requested changes that presented themselves through constant communication and great customer service with the KP project manager. Tray was proud to have played a role in recognizing Kaiser Permanente’s front-line employees during these unprecedented times.